Last Updated: [12-Dec-2025]
UpGroom (“we,” “our,” “us”) provides education, performance coaching, consulting, and SAT strategy services. This Privacy Policy explains how we collect, use, protect, and store your personal information when you visit our website, join our programs, or book a consultation call.
By using our services, you agree to the terms outlined below.
We collect the information you voluntarily submit:
Name
Email address
Phone number
Payment details (processed through secure payment partners — not stored by us)
Academic performance data (mock scores, study patterns, challenges, goals)
Any information you provide during consultations or forms
When you visit our website, we may collect:
IP address
Device information
Browser type
Cookies and tracking data
Click behavior and time spent on pages
This helps us improve performance, content relevance, and user experience.
If you register or book through platforms like Calendly, payment gateways, or ad platforms, we may receive:
Booking details
Transaction status
Referral/UTM information (source, campaign, etc.)
We use your information only to provide better service, including:
Delivering SAT coaching, consulting, and performance training
Booking and managing your 1:1 consultation call
Designing your personalized study plan and performance roadmap
Communicating updates, reminders, or program details
Improving website experience and ad relevance
Processing payments securely
Preventing fraud or misuse
Internal analytics and performance tracking
We do not sell your personal information. Ever.
We use industry-standard security practices to keep your information safe, including:
Encrypted data transfer (HTTPS)
Secure third-party payment processors
Limited access to student/parent data
Regular monitoring for vulnerabilities
However, no online platform can guarantee 100% security, and you acknowledge this risk.
We only share data when necessary:
Payment gateways
Booking tools (e.g., Calendly)
Email/SMS communication tools
Analytics partners (Google Analytics, Meta, etc.)
We may share information if required to comply with:
Law enforcement
Court orders
Regulatory obligations
We never share your academic performance or consultation details without consent.
We use cookies and tracking tools to:
Improve website performance
Analyze user behavior
Deliver better ads
Understand which pages perform best
You can disable cookies in your browser if you prefer.
Depending on your region, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communication
Withdraw consent at any time
To exercise these rights, contact us at:
[your email / support address]
We retain your data only for as long as necessary:
Consultation and academic info: kept only while you work with us
Payment info: stored by payment partners, not by us
Communications: retained for service and legal compliance
You may request deletion anytime.
Our services are intended for students with parental consent.
We do not knowingly collect data from children under 16 without a parent/guardian initiating the process.
We may update this Privacy Policy as needed.
Updates will be posted on this page with a revised “Last Updated” date.
For questions about this Privacy Policy or data usage:
Email: reenaa@upgroom.co.in
Website: https://book.upgroom.co.in
Business Name: UpGroom